ERP Cloud Finance Module User Guide

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  • Finance Module Troubleshooting

Finance Module Troubleshooting

 
The following issues relate to unexpected results in Oracle ERP Cloud after uploading using the More4apps Integrators:
 
Integrator(s)
Issue
Detail
Payables Invoices
Payables Invoice remains unvalidated in Oracle after submitting Invoice Validation from Integrator.
 
Oracle has applied a system hold
All
On download you encounter the following exception:
"Flurl.Http.FlurlParsingException: Response could not be deserialized to JSON"
Please remove any Oracle keywords from your download criteria(s) and reattempt the download. Alternatively, alter your criteria to use a wildcard (%) to ensure the entire keyword is not used.
 
Oracle Keywords include but are not limited to, 'table', 'style' and 'div'.
 
Oracle has confirmed a JDeveloper framework bug (33683557) where any download web service that includes Oracle keywords in its criteria will fail and not return data.
 
If the problem persists after carrying out the suggested steps, please contact More4apps Support.
 
Customers
Asset Additions
The download process in these Integrators uses a BI Report: this process must be enabled by the setting of a specific Profile Option.
To ensure only authorized users can access information, administrators manage download access through a profile option.
 
Failure to correctly set this profile option will result in no records being able to be downloaded.
 
 
Please see the following section for details: Enabling BI Report Downloads
 
Asset Adjustments
CLEAR functionality on Asset Key
If you attempt to clear the asset key you will get an error like More4Apps Common Exceptions InvalidException: Upload Unhandled Exception-> System.InvalidOperationException: Sequence contains no elements
 
This is an Oracle issue which is with them to fix.