Both Standard and Miscellaneous Receipts can be reversed via the Integrator.
At this time, due to limitations of the available web services, we cannot process Debit Memo reversals.
When processing reversals, you need only the Receipts and Reversals sections in the sheet.
To reverse a receipt, download the appropriate record into the Integrator, complete the required fields in the Reversals section, i.e. Action, Reversal Category and Reversal Reason, and add any further details required. Upload the record.
Refer to section:
