This functionality enables you to create Receipt Write-offs and Issue Refunds, as per the processes available under the Application > Actions > More menu option in the Oracle UI.
This functionality shares some of the columns in the Applications section and is specifically driven by values available in the Application Reference column – e.g. the ‘Receipt Write-off’ & ’Refund’ values shown below:
The processes for the different ‘Activities’ are as described below.
Refund
Please note that the Integrator is currently unable to Unapply a Refund transaction due to the restrictions of the available webservices.
We advise that you create a cut-down sheet for the processing of Refunds as only a limited number of columns in the Applications section are required. The Integrator’s Activity Applications section replicates the ‘Issue Refund’ form in the Oracle UI.
The following screenshots show a suggested format:
Suggested steps to create a Receipt Refund:
i. Download a receipt into the Integrator
ii. In the Applications section, select an ‘Action’ of Apply.
iii. In the ‘Application Reference’ column, select the value Refund.
iv. Enter the Refund amount into the ‘Applied Amount’ column: provide Application and Application Accounting Dates or leave these to default.
v. Select or enter the appropriate Refund Activity in the ‘Application Receivables Activity’ field.
vi. Enter appropriate details into the remaining fields in the ‘Activity Applications’ section.
vii. Upload the record.
Receipt Write Off
Please note that the Integrator is currently unable to Unapply a Receipt Write Off transaction due to the restrictions of the available webservices.
We advise that you create a cut-down sheet for the processing of Receipt Write Offs. The following screenshots show a suggested format for this:
Suggested steps to create a Receipt Write Off:
i. Download receipt into the Integrator
ii. In the Applications section, select an ‘Action’ of Apply
iii. In the ‘Application Reference’ column, select the value Receipt Write-off
iv. Enter the amount to be written off into the ‘Applied Amount’ column
v. Select the appropriate ‘Application Receivables Activity’
vi. Enter Application and Application Accounting Dates or leave these blank to default
vii. Upload the transaction
Refer to section:
