ERP Cloud Projects Module User Guide

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  • Projects Module Troubleshooting

Projects Module Troubleshooting

 
The following issues relate to unexpected results in Oracle ERP Cloud after uploading using the More4apps Integrators:
 
Integrator(s)
Issue
Detail
All
Download projects does not currently respect user security
You can download projects from another Business Unit even if you cannot access these through the Cloud Projects front-end.
 
This issue has been logged as a Service Request with Oracle and they have responded that the security feature is not built yet for the REST web services.
 
Please contact More4apps if you require more information about this issue.
All
On download you encounter the following exception:
"Flurl.Http.FlurlParsingException: Response could not be deserialized to JSON"
Please remove any reserved keywords from your download criteria and re-attempt the download. Alternatively, alter your criteria to use a wildcard (%) to ensure the entire keyword is not used.
 
Reserved Keywords include, but are not limited to, 'table', 'style' and 'div'.
 
Oracle has confirmed a JDeveloper framework bug (33683557) where any download web service that includes reserved keywords in its criteria will fail and not return data.
 
If the problem persists after carrying out the suggested steps, please contact More4apps Support.
All
Leading spaces and trailing spaces in ERP Cloud
 
If your data includes leading or trailing spaces, for example, ‘Rate Based’ or ‘Amy Marlin ‘, sheet validation will fail. This is an Oracle limitation and there are 2 ways to resolve the issue.
 
1)     Fix the data so that there are no leading or trailing spaces.
2)     Launch the Data Form and select the value from the List of Values.
 
A Service Request with Oracle was raised for this and Oracle responded that this is expected behaviour: it recommends fixing the data to remove leading and trailing spaces.
 
As this has been stated as expected behaviour by Oracle, the fix for this is that the customer must initiate a data fix in their instance.
Budgets
Error when uploading Budgets against Projects with ‘duplicate’ Task or Resource Names.
The following error may be received when uploading Budgets against Projects with Task / Resource Names used in multiple Projects: 
[Planning Resources] Duplicate combinations of Task Number [ xx.xx.xxx ] and Resource Name [ Financial Resources-RS ] exists on the row [xxx ]
 
This issue has been resolved in the Projects Module version 17.7.2.0 released in June 2024.
 
Download the latest Projects Module and retry the upload.
Forecasts
Download record limitations
Only 100 lines (Planning Resources) per Forecast will be downloaded.
 
This is a bug in the Oracle REST web services and Oracle Support have said the fix will be applied in 23C.